Cultural Competence Program – helping organisations benefit from cultural diversity and inclusion

Cultural Competence Program – helping organisations benefit from cultural diversity and inclusion

CPPE-learning: three hour course
Participation cost to access the e-learning through Social Futures is $35

In this course participants will learn that cultural diversity and inclusion is good for workplace well-being as well as making business sense. The course includes a great selection of multimedia learning content including 75 short films, animations and interactive activities, including real people telling real stories. Participants will gain practical skills (including verbal and non-verbal communication) and cultural specific knowledge for use at work and in everyday life. Course topics include:

  • Diversity Works – the business case for investing in diversity
  • Cultural Differences and Similarities
  • Practical Cultural Competence
  • Unconscious Bias
  • Cross Cultural Communication
  • Cultural Adaptation
  • Australia by the Numbers

Social Futures has licensed a number of copies of the Cultural Competence e-learning Program. To sign up, email [email protected] or telephone 0439 137 207

Upon confirmation of your registration and payment, you will be provided a link to the e-.earning program together with password, which you can change once you log-in to the course. There is no obligation to complete the course in one sitting. Do it when you have the time and pick up where you last left. Although not mandatory, it is recommended that you do the modules chronologically. 

The course has been developed by SBS, Multicultural NSW, and International Education Services to address the needs of multicultural Australia. For additional reading / learning the course also points you towards The Cultural Atlas, a great online resource about a range of cultures in Australia including: Business Culture; Etiquette, Do’s and Do Not’s; Greetings and Communication; Religion; Core Concepts; and Demographic Statistics.

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Free Information Session for carers of a person living with dementia – Banora Point

This free workshop is for family carers to help them understand dementia, communicate effectively and plan for the future.

Participants will learn about the causes of dementia, the importance of diagnosis and early planning. The session will also explore changes in communication that occur for a person with dementia, problems that may arise from communication breakdown and helpful suggestions for easing communication challenges for the person with dementia.

As a carer, attending this information session will provide you with:

  • Opportunities to meet and talk with other carers & families involved in dementia care
  • A deeper understanding of the impacts of dementia including why changes are occurring
  • Information and contact details of local support services available to you

This event is a collaboration of: Social Futures; Dementia Australia – the new voice of Alzheimer’s Australia NSW –; and The Dementia Outreach Service of the Northern NSW Local Health District –

Learn more about dementia rates on the rise in Australia

Presenter: Chris Vannucci of Dementia Australia

Chris Vannucci is a Registered Nurse who has spent the last 17 years working in residential aged care facilities, Aged Care Assessments Teams psychogeriatric support, respite care coordination and management of community care packages. Since 2011 Chris has worked for Dementia Australia as a Project Officer focussing on raising awareness of dementia and dementia risk reduction, sector development to improve service and support for people living with dementia, their family and carers and more recently the Tweed Dementia Friendly Community initiative.

To attend this event:

Please select the number of places you wish to reserve in the RSVP section below and complete the registration form. You will need to provide your name, post code, email address and contact number. Social Futures will be in touch to confirm your participation. To discuss your participation, you can call Social Futures Training Program Coordinator on 0439 137 207.

Feel Blue Touch Green events

Lismore City Council is running two events utilising green spaces and their impact on improving mental health: Lismore Botanic Gardens on Tuesday 20 November and Nightcap National Park on Tuesday 27 November 2018.

Each FREE event includes:

  • Bush skills with Lorinda Wood – Bush Regenerator, Supervisor and Support Worker
  • Nature wisdom and mindfulness with Ruth Rosenhek – Psychotherapist
  • A fresh, healthy vegetarian picnic lunch

Lismore Botanic Gardens on Tuesday, 20 November 10am to 2.30pm: Featuring a nature wisdom walk to the hoop pine forest, plant a tree and learn how to build a native bee hotel.

Nightcap National Park on Tuesday, 27 November 10am to 2.30pm: Featuring a mindful walk to Protestor’s Falls, investigate local plants through the senses and make native bush tea.

HART Services will provide bus transport from Lismore (pick-up locations given on registration). To register, contact Vanessa Tallon at Lismore City Council on 1300 87 83 87 by 1 November.

Leadership Development: Use Neuroscience to Take Your Performance to the Next Level

Could the latest from neuroscience give you the edge with managing yourself and senior team? Find out at a Pro Bono Australia executive webinar on Thursday 15 November 2018, 2pm-3pm (AEDT).

In this 60-minute webinar, expert presenter Elise Sernik from Leadership Space will guide you through three powerful tools to deepen your levels of self-understanding and improve your leadership skills. Elise will utilise insights from the field of neuroscience that you can immediately implement to better lead yourself, and the senior teams that make your for-good organisation thrive or falter.

You will leave this webinar with a comprehensive understanding of:

  • How you can understand yourself and your senior peers in a way that is easy, memorable and insightful
  • How to get the most out of your strengths, decision making, communication and stress responses
  • How relevant neuroscience language and concepts can be utilised to increase team effectiveness
  • How to apply learnings from the concepts covered to lead in a way that allows your for-good organisation to grow its impact

This interactive session is a valuable tool that will show you how you can use the incredible intelligence of neuroscience to adapt and thrive so that you’re making real gains in your professional satisfaction and effectiveness, and enabling your leadership teams to reach their full potential.

Get your ticket here

Post expires at 4:09pm on Thursday November 15th, 2018

Help! My Client has Problem Debts #1: How to navigate internal dispute resolution

Redfern Legal Centre will present a webinar on Tuesday 27 November 2018, 11am-12pm AEDT, to equip you with the skills to respond effectively and efficiently when your client needs help with debts.

It is common for people to bury their heads in the sand when debt collectors are chasing them for money and only get help when the debts have become unmanageable or there are threats of legal action.

This webinar will provide you with tips and tactics to resolve various types of debts directly with creditors such as utility providers and telcos, through their internal dispute resolution procedures.

Register here

Post expires at 4:00pm on Tuesday November 27th, 2018

NFP Innovation, Growth & Sustainability Conference

The NFP Innovation, Growth & Sustainability Conference will be held 6-7 December 2018 in Melbourne, bringing together more than 25 leading professionals from the not-for-profit sector to present strategies to ensure that your organisation can stand out in an increasingly competitive marketplace.

These professionals will present strategies, potential solutions and case-studies in areas including strategic and financial planning; fundraising; partnerships; branding; customer experience and technology innovation.

More information


Post expires at 3:57pm on Wednesday December 5th, 2018

14th Biennial Australian and New Zealand Third Sector Research Conference

With the conference theme of ‘Enabling Positive Impact: Philanthropy, Accountability and Good Governance in the Third Sector’, the 14th Biennial Australian and New Zealand Third Sector Research Conference will be held on Thursday 29 and Friday 30 November 2018 at The University of Notre Dame, Sydney.

ANZTSR is inspired by the strength, courage, and innovation shown by the Third Sector and celebrate its roots in social movements that have radically improved the lives of generations. Now it faces challenges where some governments seek to undermine solidarity and reduce the Third Sector to the role of a government agent as a service deliver.

In solidarity, ANZTSR celebrates the Third Sector identity as a strong and independent force that continues to fight for social justice.

The conference is being hosted by the School of Business and School of Law at the University of Notre Dame, Sydney.

More information and registration details

Post expires at 3:52pm on Thursday November 29th, 2018

Managing Conflicts & Disputes Webinar

Justice Connect’s Not-for-profit Law will present a webinar on Managing Conflicts & Disputes for NFPs, 20 November 2018, 12.45pm-2.00pm AEDT.

Conflicts and disputes are stressful events, and the success of your community group can depend on how effectively you manage them. In this webinar you’ll learn what the law requires you to do when a conflict or complaint arises.

The webinar will cover:

  • Common disputes involving members or board / committee members of NFP community organisations
  • How to follow the dispute resolution or grievance procedure in your organisation’s rules or constitution
  • When a member can be disciplined, and how to go about this
  • What to do if there is a dispute within the committee of management
  • Seeking assistance to deal with conflict or a dispute
  • Avoiding the escalation of disputes

More information and registration

Post expires at 3:46pm on Tuesday November 20th, 2018

Will the Circular Economy model save us from collapse?

A new economic model promises to deliver on the triple bottom line and build economic, natural and social capital.

Our current economic model is linear – we seek out natural resources, then take, make and dispose. The result is waste, on a massive scale. This is a pattern unseen in nature, where there is no waste, only cycling (except in the sun, which will ultimately collapse).

Imagine instead that when we buy a phone or car all the components are modular and reusable – the unit is not designed to eventually be discarded. The phone is already available (though not in Australia), it’s called the Fairphone. The manufacturers source conflict-free tin, tungsten and tantalum and Fairtrade gold.

The Circular Economy model aims to make all aspects of production fair and truly sustainable – a closed loop, rather than using landfill as the final destination. Resources, both natural and human, are viewed as being valuable and worthy of nurture, rather than cheap and disposable. Modelling suggests the approach will save hundreds of billions of dollars, provide jobs, and slow the depletion of finite resources.

Critics say the social equity improvements should not be assumed, consumption and production may actually increase, and companies that are used to competing will not reach the necessary levels of collaboration. For more explanation see The Circular Economy – An Explainer, a research paper from the Parliament of Victoria.


Post expires at 3:41pm on Wednesday January 30th, 2019

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