New support service launched for those impacted by flooding

RELEASED October 12, 2022

Social Futures is delivering a new support service for individuals and communities impacted by this year’s flooding events – Recovery Connect.

Social Futures CEO Tony Davies said that the aim of Recovery Connect is to link people to all the services they need.

“At Recovery Connect you will meet your Recovery Linker, who will listen to your story, understand and identify your needs then either directly assist you or connect you to the right services,” Mr Davies said.

“You won’t have to keep re-telling your story to numerous organisations and the Recovery Linker can help in a wide variety of areas.

“This includes being able to link you to specialist counselling, financial assistance, legal advice, available grants, business and employment supports, mental health services and much more.”

Mr Davies said the service, funded by the NSW Government, will support anyone navigating services and grant applications.

“We will act on your advice and of course outline all available choices. We can be your single point of contact to services in your dealings with Government and non-government agencies,” Mr Davies said.

Recovery Connect can offer help with:

• addressing physical needs (including accessing furniture, food, clothes, housing services)
• accessing financial assistance (including applying for employment, business and housing grants), legal advice and financial counselling
• accessing mental health and wellbeing support
• dealing with practicalities such as replacing personal documents
• addressing post-disaster recovery (planning, insurance, legal etc).

Recovery Connect is available to anyone living in the local government areas of Lismore, Tweed Heads, Byron, and the Clarence Valley. You can contact Recovery connect on 1800 719 625 or [email protected].

Not-for-profit and government agencies can also refer participants to Recovery Connect.

PHOTO: Social Futures CEO Tony Davies