Better Chances Forum projects strengthening trauma informed care and practice
In 2019 Social Futures Early Intervention Connect (EIC) program began exploring opportunities to enhance and strengthen trauma responsive support in Northern NSW.
Despite commitment to trauma-informed service delivery across the sector and opportunities for trauma-informed practice training, professionals who work in the sector continue to tell us that they often struggle to deliver genuinely trauma-informed care and support in their day-to-day work.
So, we asked 90 workers and managers from 33 organisations, who were members of the Better Chances Forum (BCF), what they need to be more responsive to trauma.
Evidence told us that organisations that implement a trauma informed system see lower staff turn-over, better outcomes for clients and a stronger bottom line.
So, what’s holding organisation back? If you could do one thing to strengthen trauma responsive support, what would it be?
Findings were presented to executives, boards and decision makers in the human services sector.
In response to what workers and managers told us they needed to be more trauma responsive Social Futures Early Intervention Connect (EIC) program began delivering workshops on Cultural Trauma Informed Care and Practice throughout the Northern Rivers.
In 2021 fifty-five workers and managers participated in three one-day workshops delivered by Dr Derek Chong. The workshop content included:
In 2022 thirty-nine workers and managers participated in three one-day workshops delivered by Dr Derek Chong. The workshop content included:
In 2023 sixty-six workers and managers from eighteen EIC client organisations participated in four one-day workshops delivered by Professor Derek Chong. The workshop content included.
Participants completed a pre workshop questionnaire designed to establish their baseline knowledge of trauma informed care and practice, and a post workshop survey at the end of the day.
Questions included: How well do you understand the following and how it can apply in your work?
Combined 2023 workshop results found self-rated understanding of Trauma Informed Care improved by 75 per cent (from an average of 4.8/10 at the start of the session to 8.4/10 at the end). Thirty-seven participants (58 per cent) improved by 3 points out of 10 or more.
Workshop attendees noted an increased knowledge of trauma and how to apply trauma responsive care after attending the sessions. Most respondents agreed the session supported them to strengthen connections and they had new learning that will enhance their practice. Some attendees have continued to be involved in further Early Intervention Connect activities.
Social Futures Early Intervention Connect (EIC) program continues to provide opportunities for the early intervention sector to connect, reflect and share their stories. For more information see our website.