Family Connect and Support

Family Connect and Support

Raising children can be tough, but we are here to help. Family Connect and Support is free and available to families in Northern NSW. We link families, children and young people who need a helping hand to the right supports and services, such as:

  • counselling for children, young people and families
  • parenting and mediation support
  • emotional, wellbeing and mental health support
  • financial counselling and welfare support
  • housing services
  • employment, education, legal and training
    services
  • domestic and family violence supports
  • connecting with NDIS services
  • culturally appropriate supports
  • support for families in crisis

Anyone can make a referral to Family Connect and Support. We provide information and advice and connect you to the most appropriate services in your area.

Here is our referral form.

How we work with families

  • Through an initial meeting, we get to know you and your individual circumstances. Family Connect and Support is a flexible service, which means your program worker can contact you via phone, email, video call, home visit, meet you in a cafe or after hours – whatever works best for you and makes you comfortable.
  • Understanding your needs, and building on your strengths, together we’ll explore the support your family needs to make positive change in your lives.
  • We’ll give you information and advice and help you connect to the services in your area so you don’t have to retell your story.
  • We stay connected with you until you’re matched with the right services or support.

Proudly funded by the NSW Government

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support for families in crisis

Frequently asked questions

Support for families in crisis

At Social Futures, we offer free support for families to help them navigate everyday challenges and provide a helping hand during tough times. Our team understands that family crises can arise for various reasons, such as financial stress, relationship conflicts, or mental health concerns—and we are here to assist you.

By empowering families through tools and resources, we can offer guidance on effective communication, conflict resolution, and coping strategies. Our goal is to help families build resilience and create a supportive environment, enabling them to overcome obstacles together. You don’t have to face these challenges alone; we are committed to walking alongside you on your journey to healing and strength.

Aboriginal Young Family
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Family Support Services

With support from Social Futures, families can access a wide range of valuable services, including counselling, mediation, mental health support, housing assistance, employment services, domestic violence support, NDIS resources, and cultural support.

We recognise that every family is unique, which is why we approach each situation with care and attention. Our team is dedicated to making the connection process as seamless as possible. By taking the time to understand your families specific needs, we can work together to match you with the right services that will best support your journey.

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