We’d love to hear from you

How to contact us

Phone: (02) 6620 1800 (9am-5pm weekdays)
All NDIS LAC enquiries 1800 522 679 (830am-430pm weekdays)
Fax: (02) 6620 1899
Email: [email protected]

Registered Business Address:
“Killclare House”

16 Keen Street
Lismore NSW 2480

Postal Address:
PO Box 5419
East Lismore NSW 2480

Have something to share with the sector?  Email us to contribute to our fortnightly eNews.

Social Futures is the business name of Northern Rivers Social Development Council, Ltd. 

We welcome your feedback

If you would like to give us a compliment, tell us how we can improve or make a complaint, please download our Feedback Form or contact us using the form below. You can also download our Social Futures Feedback and Complaints Policy and our Social Futures Privacy Policy These documents can be confusing so we’ve created a simple easy to read feedback form to download, print out and give to a staff member.

3 + 14 =

Anonymous feedback and complaints

Welcome to Social Futures’ new feedback platform that gives the people we work with a voice while protecting their privacy. In Whispli you can choose if you want to remain anonymous or share with us who you are. You also get to decide if we can get in touch with you to seek further information while you remain anonymous.

We will review all feedback and investigate all allegations and complaints so Speak Up by visiting our Whispli platform at this link, scan the adjacent QR code or click on the blue button below.

Anonymous Feedback

We look forward to hearing your thoughts!


Connecting Home

If you are homeless or at risk of being homeless, please contact:

Link2Home: 1800 152 152 Available 24 hours a day, seven days a week, every day of the year

Connecting Home – Available Monday – Friday 9am-5pm – Please contact our First Response Team on 1800 048 310 or email: [email protected]

Connecting Home delivers specialist homelessness services in the Tweed, Byron, Ballina, Lismore, Kyogle, Richmond and Clarence Local Government Areas.

StandBy – Support after Suicide

If you need help but this is not an emergency please contact:

StandBy Response Service
North Coast NSW
Mobile: 0417 119 298

24/7 suicide bereavement, for people bereaved following a suicide.

Other emergency numbers are:

Suicide Call Back Service  – 1300 659 467

LifeLine Australia – 131 114

Kids Help Line – 1800 551 800

Family Referral Service

If you need help but this is not an emergency please contact:

Far North Coast Family Referral Service – 1800 338 774

or 02 6623 2780 (9 – 5 Monday to Friday)

[email protected]

Child Protection Helpline – 132 111

LifeLine Australia  – 131 114


All NDIS LAC enquiries

To get in touch with your nearest NDIS Local Area Coordinator please:

Most of our Children and Family, Community and Youth services
are based at 16 Keen Street, Lismore.

Other office locations

29 River Street, BALLINA, NSW 2478

Suite 7, 203-209 Russell Street, BATHURST, NSW 2795

Broken Hill
Local Area Coordination NDIS
181 Thomas Street, BROKEN HILL, NSW 2880

Byron Bay
1 Scott Street, BYRON BAY, NSW 2481

Coffs Harbour
Standby, Youth on Track
Kimberley House
Level 1 / 45-53 Little Street, COFFS HARBOUR, NSW 2450

156 Brisbane St, DUBBO, NSW 2830

Local Area Coordination NDIS
4/221 Mann Street GOSFORD, NSW 2250

Local Area Coordination NDIS
Connecting Home, Youth on Track, Reconnect and GIT
50 Victoria Street, GRAFTON, NSW 2460
Reception: 02 6617 0097

Ground Floor, Northern Rivers Conservatorium
152 Keen Street, LISMORE, NSW 2480

Choices Reproductive and Sexual Health Clinic
Level 3 /29 Molesworth Street, LISMORE, NSW 2480
Tel: 02 6620 7660 | F: 02 6620 7661

headspace Lismore
2A Carrington Street, LISMORE, NSW 2480

NDIS Local Area Coordination
256 Molesworth Street, LISMORE, NSW 2480
Reception: 02 6620 1800

Lotus Centre
56 Stuart Street, MULLUMBIMBY, NSW 2482

Local Area Coordination NDIS
Centrepoint Arcade
Suite 4&5, 226-232 Summer Street, ORANGE, NSW 2800

Tweed Heads
145 Wharf Street, TWEED HEADS, NSW 2485

headspace Tweed Heads
145 Wharf Street, TWEED HEADS, NSW 2485

NDIS Local Area Coordination Tweed Heads
3-5, 32 Minjungbal Drive, TWEED HEADS, NSW 2485

Local Area Coordination NDIS
2/28 Hely Street, WYONG NSW 2250


Delivering services around COVID-19

Social Futures is committed to the continuation of delivering support services in a safe, practical and innovative way while navigating COVID-19.