We’d love to hear from you
How to contact us
Phone: (02) 6620 1800 (9am-5pm weekdays)
All NDIS LAC enquiries 1800 522 679 (830am-430pm weekdays)
Fax: (02) 6620 1899
Email: [email protected]
Registered Business Address:
“Killclare House”
16 Keen Street
Lismore NSW 2480
Postal Address:
PO Box 5419
East Lismore NSW 2480
Have something to share with the sector? Email us to contribute to our fortnightly eNews.
Social Futures is the business name of Northern Rivers Social Development Council, Ltd.
We welcome your feedback
If you would like to give us a compliment, tell us how we can improve or make a complaint, please download our Feedback Form or contact us using the form below. You can also download our Social Futures Feedback and Complaints Policy and our Social Futures Privacy Policy These documents can be confusing so we’ve created a simple easy to read feedback form to download, print out and give to a staff member.
Anonymous feedback and complaints
Welcome to Social Futures’ new feedback platform that gives the people we work with a voice while protecting their privacy. In Whispl
i you can choose if you want to remain anonymous or share with us who you are. You also get to decide if we can get in touch with you to seek further information while you remain anonymous.
We will review all feedback and investigate all allegations and complaints so Speak Up by visiting our Whispli platform at this link, scan the adjacent QR code or click on the blue button below.
Anonymous FeedbackWe look forward to hearing your thoughts!
Connecting Home
If you are homeless or at risk of being homeless, please contact:
Link2Home: 1800 152 152 Available 24 hours a day, seven days a week, every day of the year
Connecting Home – Available Monday – Friday 9am-5pm – Please contact our First Response Team on 1800 048 310 or email: [email protected]
Connecting Home delivers specialist homelessness services in the Tweed, Byron, Ballina, Lismore, Kyogle, Richmond and Clarence Local Government Areas.
StandBy – Support after Suicide
If you need help but this is not an emergency please contact:
StandBy Response Service
North Coast NSW
Mobile: 0417 119 298
24/7 suicide bereavement, for people bereaved following a suicide.
Other emergency numbers are:
Suicide Call Back Service – 1300 659 467
LifeLine Australia – 131 114
Kids Help Line – 1800 551 800
Family Referral Service
If you need help but this is not an emergency please contact:
Far North Coast Family Referral Service – 1800 338 774
or 02 6623 2780 (9 – 5 Monday to Friday)
Child Protection Helpline – 132 111
LifeLine Australia – 131 114
NDIS
All NDIS LAC enquiries
To get in touch with your nearest NDIS Local Area Coordinator please:
- call 1800 522 679
- email [email protected]socialfutures.org.au
- visit ndis.gov.au
Most of our Children and Family, Community and Youth services
are based at 16 Keen Street, Lismore.
Other office locations
Ballina
29 River Street, BALLINA, NSW 2478
Bathurst
Suite 7, 203-209 Russell Street, BATHURST, NSW 2795
Broken Hill
Local Area Coordination NDIS
181 Thomas Street, BROKEN HILL, NSW 2880
Byron Bay
1 Scott Street, BYRON BAY, NSW 2481
Coffs Harbour
Standby, Youth on Track
Kimberley House
Level 1 / 45-53 Little Street, COFFS HARBOUR, NSW 2450
Dubbo
158 Brisbane St, DUBBO, NSW 2830
Gosford
Local Area Coordination NDIS
4/221 Mann Street GOSFORD, NSW 2250
Grafton
Local Area Coordination NDIS
Connecting Home, Youth on Track, Reconnect and GIT
50 Victoria Street, GRAFTON, NSW 2460
Reception: 02 6617 0097
Lismore
Computer Clubhouse
Ground Floor, Northern Rivers Conservatorium
152 Keen Street, LISMORE, NSW 2480
Choices Reproductive and Sexual Health Clinic
Level 3 /29 Molesworth Street, LISMORE, NSW 2480
Tel: 02 6620 7660 | F: 02 6620 7661
headspace Lismore
2A Carrington Street, LISMORE, NSW 2480
NDIS Local Area Coordination,
Strategy & Engagement, People and Culture
256 Molesworth Street, LISMORE, NSW 2480
Reception: 02 6617 0000
Mullumbimby
Lotus Centre
56 Stuart Street, MULLUMBIMBY, NSW 2482
Orange
Local Area Coordination NDIS
Centrepoint Arcade
Suite 4&5, 226-232 Summer Street, ORANGE, NSW 2800
Tweed Heads
Connecting Home, HYAP
15-17 Frances Street, TWEED HEADS, NSW 2485
headspace Tweed Heads
145 Wharf Street, TWEED HEADS, NSW 2485
NDIS Local Area Coordination Tweed Heads
3-5, 32 Minjungbal Drive, TWEED HEADS, NSW 2485
Wyong
Local Area Coordination NDIS
2/28 Hely Street, WYONG NSW 2250