Joseph’s birthday in November last year was a double celebration – turning 40, and spending his first year as a National Disability Insurance Scheme (NDIS) participant.


He marked the occasion with a concert in front of 80 invited guests, singing covers of his favourite songs with his sister Lara.

“People loved it, in fact we all loved it,” his mum Robyn says. “It was wonderful to see all of his self-confidence shining through, and just knowing that he now has the support to keep exploring his potential and growing as a person.”

Joseph has Down Syndrome and, despite living independently for the past 12 years, until he received his first NDIS plan he had never been anywhere on his own away from his family in Mudgee.

First trip away

“NDIS support allowed him to go away on a camping trip to Bowral for two weeks last year,” Robyn says. “It was such a big thing for him, giving him the opportunity to boost his wellbeing and engage with people and activities outside his familiar home environment.

“He came home just beaming.”

Joseph and his family were supported through the planning process by Bathurst-based Social Futures Local Area Coordinator Jodie. The family opted to manage Joseph’s plan on his behalf, and they have used the opportunity to employ support workers who know him and know what he likes doing.

“They’re much more attentive to what he wants to do in his life and they’re consistent in what they do,” Robyn says. “It’s a lot more personalised.

“They provide in-home support three afternoons a week, helping Joseph with meal preparation and making sure all his washing and cleaning gets done.

“Outside the home they take him swimming (which he loves), to gym training and out to afternoon teas with his friends.”

Work and play

Joseph also works four days a week at the Mudgee Shire Council’s recycling centre and one day a week doing coffee deliveries around town for a local café.

His active work and social life meant that even after he moved out of home his family had to do a lot of the drop-offs and pick-ups.

“We live on a property out of town and we both work, so to run backwards and forwards into Mudgee was always a bit of a drain,” Robyn says.

“Now it all gets sorted by the support workers. Joseph is so busy that we have to make appointments to see him!”

If there is one thing his family would like for Joseph, it would be for him to meet someone he could have a long-term relationship with.

“He’s very happy with where he is right now but it would be great if one day he finds someone he can share his life with,” Robyn says.


“Joseph is so busy now that we have to make appointments to see him!” (Robyn, Joseph’s mum)

Joseph’s NDIS supports have helped him:

  • Improve his self-confidence
  • Boost his independence
  • Engage more in the community
  • Rely less on his family

Social Futures is a National Disability Insurance Scheme Partner in the Community.
Our Local Area Coordination services connect participants to the NDIS in regional New South Wales.

To contact your nearest LAC call 1800 522 679

Read more participant stories

Elise moves into a home of her own

Moving into your own home is a special milestone but for Elise Miller, it holds extra significance. Elise has finally had the birthday party she's dreamed of for so long, with friends, family and other supporters celebrating in her new purpose-built home. The sociable...

read more

NDIS opens up a whole new life for Tasel

FOR many of us, 2020 may turn out to be a year we’d rather forget. But for Maclean woman Jacques Sears, things have never been better. Ms Sears, also known as Tasel, is deaf, but with the help of the National Disability Insurance Scheme her life has changed for the...

read more

Madeleine lands her dream job

Madeleine Thompson dreamed of becoming a nurse when she was still in primary school. Now she’s living the dream, having recently secured a permanent role as an Assistant in Nursing at St Joseph’s Nursing Home in the northern NSW town of Lismore. “I’m really enjoying...

read more

Tackling bullying one class at a time

Schools are looking toward an inclusive future thanks to awareness program, ‘Different on the Outside but the Same on the Inside’. Many of us saw the distraught video of nine year old Quaden Bayles and our hearts wrenched seeing the effect of bullying upon a young...

read more

Care factor makes all the difference for Rocky

In 1996, at 29 years of age, Rocky Mileto sustained a severe spinal cord injury from a tackle in a game of rugby union. “I had the ball, it was one on one. Just the wrong angle, wrong timing,” Rocky said. “It was that easy, that simple.  Most injuries, rugby or rugby...

read more

Get new stories from NDIS Participants in your inbox

* indicates required

Delivering services around COVID-19

Social Futures is committed to the continuation of delivering support services in a safe, practical and innovative way while navigating COVID-19.