Katy is the apple of her parents’ eye but they don’t shy away from the tough times they have experienced in raising her.


Now 30 years old, Katy has a significant intellectual disability and other medical issues and has required 24/7 care for her entire life. For virtually all of this time the caring responsibilities have fallen on mum Jen and dad Neil.

“Katy requires full-time care and help with most daily living tasks,” Jen says. “This means she cannot live independently, or access community events and social situations by herself. Her options have always been severely limited and she’s been fully dependent on us for everything.”

With the assistance of Local Area Coordinator Arwen operating out of Social Futures’ Tweed office, last year Jen and Neil were able to set up Katy’s first National Disability Insurance Scheme (NDIS) plan.

Connecting with peers

“The NDIS can be a challenge to negotiate but it’s doable,” says Neil. “Now that Katy’s a participant, it has completely changed her life.”

Katy’s NDIS funding has enabled her to attend a “great” disability day program with Coolangatta-based service provider Lifebridge, four days a week. She engages in swimming, art, sports, recreational activities, community access, team games, and most importantly, connecting with peers to form friendships. 

Her artwork has also been featured in an exhibition organised by Lifebridge.

“Katy’s been so much happier gaining more independence, and her self-esteem has greatly increased,” Jen says.

Working on wellbeing

NDIS funding has also meant Katy can get additional visits from a physiotherapist and a dietitian, which have improved her overall health.

Another very significant outcome has been the in-home care that Katy has been able to access. She’s started the journey of living independently from her parents, in an appropriate and stress-free way thanks to the NDIS funding.

“Katy’s quality of life has improved dramatically,” Jen says. “It would not have been possible without this funding.”

“The NDIS can be a challenge but it’s doable” (Neil, dad)

Katy’s NDIS supports have helped her:

  • Participate in community activities
  • Form friendships with peers
  • Develop her artistic skills
  • Improve her health
  • Access in-home respite care

Social Futures is a National Disability Insurance Scheme Partner in the Community.
Our Local Area Coordination services connect participants to the NDIS in regional New South Wales.

To contact your nearest LAC call 1800 522 679

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